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Wi-Fi hotspots

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There is free Wi-Fi available on selected ferries in Sydney.

Using Wi-Fi on the ferry

Most Sydney Ferries services provide free Wi-Fi, operated by Tomizone, powered by Telstra 3G network.

The service is free for limited sessions, with longer browsing sessions or higher data limits available for a small cost.

As with the 3G network on land, there may be a dip in service levels as the signal switches between transmission towers. Shorts delays have been experienced at:

  • The Heads, Manly
  • McMahons Point
  • Balls Head/Ballast Point (Waverton/Balmain)
  • Kirribilli
  • Garden Island.

Free Wi-Fi is limited to one morning and one afternoon session per device per day.

Follow these steps for a free 45 min session or 30MB free data allowance – whichever comes first.

  1. Turn on your device’s Wi-Fi connection. Select tomizone@sydneyferries and connect. Your device should say ‘connected’ once you have done this.
  2. Open your web browser, visit any webpage and you will be redirected to a welcome page.
  3. Read and accept the terms and conditions on the welcome page.

Customers who are having ongoing issues or need technical support should email help@tomizone.com or call the Tomizone support number on 1300 881 862 (open 7 days a week, 24 hours a day).

Please note, ferry crews are unable to assist with troubleshooting.

About the Central Coast Wi-Fi trial

The Transport NSW Free Wi-Fi trial ran for 3 years at all 19 stations between Hornsby and Wyong. The trial has ended since 9am Sunday 22 April 2024. There are no immediate plans to expand the trial to other stations or modes of public transport.

About the Nambucca Heads Wi-Fi trial

The trial has ended since 9am Monday, 3rd of October 2023. There are no immediate plans to expand the trial to other stations or modes of public transport.